Woman on Her Phone

Book a Repair

Need to book your smartphone in for a repair? We will make your device like new again!

How do I Book a Repair?


Step 1.

Bookings are strictly essential and are subject to availability therefore you can contact our team between Monday - Friday 9:00am - 5:00pm AEST on 0460 836 004 or Contact Us for the next availability for your location.


Step 2. 

Once you have submitted your Booking Request below, our team will send you a booking confirmation within 24 hours and or during business hours of Monday to Friday 9:00am - 5:00pm AEST.

Please note:

All bookings include a $25 Booking deposit for cancelation purposes no later than 24 hours prior to the repair commencement time and date and is deducted from the repair total and the remainder is payable on the day. 


If we require to order in parts for your device, then our team will invoice you for the full repair total (including parts and instalation cost).


Cancelation and or Rescheduling:

If you wish to reschedule your booking please do so no later than than 24 hours prior to your booking date and time. Booking Deposits are non-refundable within 24 hours of your scheduled booking date and or time.


What Payment Types we accept?

We accept Card, Cash (No cash carried on our team members so please ensure to carry the right amount) or Funds Transfer.

Card Payment: A 2.5% Card surcharge applies for each transaction on top of the purchase amount.

Suburb Area Surcharges:

Suburb Area Surcharges may apply. This is payable 24 hours prior to your booking date and and or time.

Public Holiday Surcharges:

A 50% Public Holiday Surcharge applies for all Public Holidays

Area Service Surcharges:

Cairns City (No Service Fee Applies)

Edmonton $25 Service Fee applies

Mount Sheridan $25 Service Fee applies

Mooroobool $25 Service Fee applies

Kanimbla $25 Service Fee applies

Brimsmeed $25 Service Fee applies

Freshwater (No Service Fee Applies)

Cairns Northern Beaches (No Service Fee Applies)

Kuranda $25 Service Fee applies

Smithfield (No Service Fee Applies)

Wangetti Beach (No Service Fee Applies)

Port Douglas (No Service Fee Applies)

Cooya Beach (No Service Fee Applies)

Mossman (No Service Fee Applies)

Wonga Beach $35 service fee applies

Daintree Village $59 service fee applies

Cape Tribulation $89 Service Fee applies

Mareeba $69 Service Fee applies

Julatten $25 service fee applies

Mount Molloy $35 Service Fee applies


Not in these areas or can not come to us? Thats ok too!

No charge for mail-in smartphone repairs. To mail-in your device click here

Booking Request Form


NEW FEATURE - You can now upload any photos of your damaged device:

If you like, you can now upload any photos of your damaged device here (Optional)

Upload File

Payment Details (Only for Discount Phone Repairs ordering parts for your device)

This section is only for card details on file for the total repair cost/s if we require to order in your part/s for your device.

If we already have the part in stock, please do not fill the card details section out below.


Thanks for submitting!