Book a Repair
Have a quote already?
Need to book your smartphone in for a repair? We will make your device like new again!
How do I Book my repair in?
Once you have submitted your Booking Request below, our team will send you a Invoice for payment then once processed we issue you with a Booking Confirmation outlining your booking and type of booking, within 24 hours during business hours of Monday to Friday 9:00am - 5:00pm AEST.
Cancelation and or Rescheduling:
If you wish to reschedule your booking, please do so no later than than 24 hours prior to your booking date and time by calling or emailing our team .
Canceled Bookings within 24 hours of your booking time and date:
If you wish to cancel your booking within 24 hours of your booking time and date 100% of your Repair is non-refundable.
If we have ordered parts in for your repair and you wish to cancel your booking 24 hours prior to your booking time and date, the cost of those parts for ordering in are strictly non-refundable.
What Payment Types do we accept?
Card: 2.5% Card Surcharge applies
Cash: Please note our team does not carry cash generally therefore please ensure to carry the right amount)
Funds Transfer: These details will be on your Invoice once your booking is confirmed.
Please advise in the booking notes as to what payment type above you wish to use.
Suburb Area Surcharges:
Suburb Area Surcharges may apply. This is payable 24 hours prior to your booking date and and or time. Cairns City <> Port Douglas = No Service Fee Applies.
Area Service Surcharges:
Cairns City (No Service Fee Applies)
Edmonton $25 Service Fee applies
Mount Sheridan $25 Service Fee applies
Mooroobool $25 Service Fee applies
Kanimbla $25 Service Fee applies
Brimsmeed $25 Service Fee applies
Freshwater (No Service Fee Applies)
Cairns Northern Beaches (No Service Fee Applies)
Kuranda $25 Service Fee applies
Smithfield (No Service Fee Applies)
Wangetti Beach (No Service Fee Applies)
Port Douglas (No Service Fee Applies)
Cooya Beach (No Service Fee Applies)
Mossman (No Service Fee Applies)
Wonga Beach $35 service fee applies
Daintree Village $59 service fee applies
Cape Tribulation $89 Service Fee applies
Mareeba $69 Service Fee applies
Julatten $25 service fee applies
Mount Molloy $35 Service Fee applies
Public Holiday Surcharges:
A 50% Public Holiday Surcharge applies for all Public Holidays
Not in these areas or can not come to us? Thats ok!
For Mail-In Smartphone Repairs, there is no mail-in fee. We take care of the return postage on your repair if you are outside our Repair Servicing areas. To mail-in your device click here